Enterprise Auto Transport is an owner-operated, federally licensed & bonded nationwide auto transport broker (USDOT #2273104 / MC #774106). All logistics are managed via our central dispatch at (239) 273-4649— this is our only phone number.

Help center

Auto Transport Resources

Every guide, checklist, printable form and answer we give clients — in one place.

How to use this help center

Most people land here at one of three moments: while they are still comparing quotes, after they have booked and want to know what pickup day looks like, or in the middle of a problem with a vehicle already on a truck. The groups below are ordered roughly in that sequence, so you can start wherever you actually are.

Still shopping. Read the cost pages before you read any single quote. Auto transport pricing is set by what carriers will accept on your specific lane in a specific week — not by a rate card — so a number far below the others is usually a placeholder that gets revised later. The broker versus carrier page explains who is legally responsible for what, and the fraud pages cover how to verify that the company quoting you actually holds active federal authority.

Already booked. Print the bill of lading and the pickup photo checklist before the truck arrives. The condition report signed at origin is the single document that decides any future damage claim, and photographs taken the moment the driver pulls up are worth more than anything written afterward. If someone other than the registered owner is handing over the keys, you may need the vehicle release authorization form as well.

Something went wrong. Claims are filed against the assigned carrier’s cargo insurance policy, not against a broker. The claim page walks through deadlines, required photos and deductibles. Call us either way — we keep the carrier’s certificate of insurance and dispatch record on file and will supply both.

Moving to Southwest Florida

Our local relocation resource guide: titling and registration, tolls, beach parking permits, hurricane season and a full write-up for each city we serve.

SWFL Newcomer Guide (hub)

Start here — every city guide and local topic in one index.

Florida Vehicle Registration for New Residents

Titling, plates, the initial registration fee, VIN verification, insurance minimums and where to go in Collier, Lee and Charlotte counties.

SWFL Tolls, Bridges & Driving

Cape Coral and Midpoint bridges, the Sanibel Causeway, Alligator Alley, transponders, and why you must switch yours off before shipping a car.

Hurricane Season & Your Vehicle

Evacuation zones, what to do with a car you are leaving behind, insurance realities, and how storm season affects transport scheduling.

SWFL Beaches & Parking Permits

Collier's free resident sticker, Lee County's paid permit program, state park fees, and which lots fill first in season.

Moving to Naples

Collier County's coastal core — old-money waterfront, gated golf and a downtown that empties in August.

Moving to Bonita Springs

The Lee/Collier line — beach access without Naples pricing, and the shortest hop to RSW from the south.

Moving to Cape Coral

400+ miles of canals, a car-dependent grid, and two tolled bridges between you and Fort Myers.

Moving to Fort Myers

The region's working city — hospitals, the airport, spring training and a real downtown.

Moving to Estero

Newest of the SWFL municipalities — Coconut Point, FGCU, Hertz Arena and the shortest airport run in the region.

Moving to Marco Island

A barrier island city reached by two bridges, with resident beach stickers and strict delivery logistics.

Moving to Sanibel & Captiva

Shelling islands with a tolled causeway, no traffic lights, and building rules unlike anywhere else in Florida.

Moving to Punta Gorda

Charlotte Harbor's walkable small city — its own airport, a rebuilt historic downtown and lower costs than Lee or Collier.

Quick answers

The questions that send most people to this page in the first place.

Which document actually protects me if my car arrives damaged?

The bill of lading. It records the vehicle's condition at pickup and at delivery, and it is signed by both you and the driver. Note every scratch, chip and dent before signing at origin, and never sign a clean delivery receipt in the dark or in the rain without inspecting first.

Who pays a damage claim — the broker or the carrier?

The carrier. Federal law puts the vehicle in the motor carrier's custody, and its cargo insurance policy responds to damage that occurred in transit. We supply the carrier's certificate of insurance, the dispatch record and the signed bill of lading, and we help you push the claim, but the policy is theirs.

How far ahead should I book?

Two to three weeks for a standard lane, and three to six weeks for Florida snowbird season — October through December arriving south, March through May heading north. Booking earlier does not raise the price; waiting until the last week usually does, because the load has to be priced above market to get picked up quickly.

Can I leave personal items in the vehicle?

Keep it under about 100 pounds, in the trunk, below the window line — and understand that personal belongings are not covered by the carrier's cargo insurance. Anything irreplaceable, valuable or containing a lithium battery should travel with you.

Do you have printable versions of these checklists?

Yes. The bill of lading, vehicle release authorization, quote checklist, shipping day checklist and the pickup and delivery photo checklist are all printable, and the checklist generator builds a custom one for your exact shipment, vehicle type and transport method.

Is enclosed transport worth the extra cost?

For most daily drivers, no — open carriers move the overwhelming majority of vehicles in the country safely. For collector, exotic, low-clearance or freshly restored vehicles, enclosed transport with a liftgate and soft-tie straps rather than chains over the suspension is worth the premium, which typically runs 40 to 60 percent above the open rate.

Cannot find what you need?

Call and ask a licensed agent directly. We answer honestly, even when the answer sends you elsewhere.