Broker Disclaimer

Enterprise Auto Transport is a licensed and bonded property broker (MC #774106, USDOT #2273104) registered with the Federal Motor Carrier Safety Administration. We do not own trucks, employ drivers, or operate our own carrier fleet. Our role is to arrange motor vehicle transportation between you and an independently owned, FMCSA-authorized motor carrier.

Before dispatch, we verify that the assigned carrier holds active operating authority and valid cargo insurance. Open carriers are required to carry $250,000 cargo coverage on open carriers; enclosed carriers are required to carry $1,000,000 cargo coverage on enclosed carriers. Verification is performed for every shipment we arrange.

Once a carrier accepts your shipment, that carrier becomes the party physically transporting your vehicle. The carrier's driver performs the pickup, transit, and delivery. The carrier's straight bill of lading — signed by you or your designated agent at pickup and again at delivery — becomes the controlling contract for the physical move.

Enterprise Auto Transport does not control the carrier's schedule, route, equipment, or driver decisions. We do not guarantee specific pickup or delivery dates; all dates provided are estimates based on carrier availability, distance, weather, traffic, and federal hours-of-service rules.

The assigned carrier is solely responsible for any damage caused to your vehicle while it is in the carrier's custody, control, or possession. Claims for damage, loss, or delay must be directed to the carrier's insurance company and must be documented on the bill of lading at the time of delivery before you sign.

A clean, signed bill of lading — one that does not note damage — makes it extremely difficult to pursue a later claim. Inspect your vehicle carefully at delivery, compare its condition to the pickup inspection, take clear photographs of any suspected damage, and make sure the driver notes every exception on the bill of lading before you release the vehicle.

The assigned carrier is solely responsible for the safety of its drivers, equipment, and operations. Enterprise Auto Transport assumes no responsibility and disclaims all liability for any injury, death, or bodily harm to any person — including you, your representatives, the carrier's employees, or third parties — arising out of or in connection with the loading, transport, unloading, or any other activity performed by the carrier or its agents.

To the fullest extent permitted by law, Enterprise Auto Transport is not liable for:

• Damage, loss, theft, or delay of your vehicle while it is in the carrier's custody. • Personal items, accessories, or aftermarket equipment left inside or on the vehicle. • Mechanical, electrical, or convertible-top damage not caused by carrier negligence. • Damage caused by leaking fluids, engine or battery failure, pre-existing wear, loose parts, or acts of nature. • Consequential losses such as rental cars, lodging, missed flights, lost wages, or missed events resulting from schedule changes. • Tolls, parking tickets, traffic violations, or fines incurred during transit — including tolls charged to transponders or tags left inside the vehicle.

If you believe damage occurred during transit, you must:

1. Note every exception on the bill of lading at delivery, with photographs, before signing. 2. Request the carrier's insurance certificate and claim-filing instructions from the driver or from our office. 3. File the claim directly with the carrier's insurance provider within the time limits stated on the bill of lading. 4. Keep copies of the bill of lading, photos, and all correspondence.

Enterprise Auto Transport will assist you in identifying the carrier and its insurer, but we are not a party to the carrier's insurance policy and cannot bind the insurer or adjudicate the claim.

By using this website, requesting a quote, placing an order, or accepting service from Enterprise Auto Transport, you acknowledge that you have read, understood, and agreed to this disclaimer. You understand that Enterprise Auto Transport is a broker, not a carrier, and that the assigned carrier — not Enterprise Auto Transport — is responsible for any damage to your vehicle and any injury to persons arising from the physical transportation of your vehicle.

If you do not agree with these terms, do not use this website or our brokerage services.

If you have questions about this disclaimer, contact us at support@enterpriseautotransport.com or (239) 273-4649.