Our commitment
The Locked Price Promise
The rate you accept is the rate you pay. No bait quotes, no phone call three days later asking for more, and your deposit is explained before you book.
What it means
Four things we will not do to you
One number, honestly priced
We price your lane against what carriers are actually accepting this week. If that number is higher than the lowball you got elsewhere, we will show you why instead of matching a rate no truck will run.
Locked at dispatch
The moment a carrier accepts your vehicle at the agreed rate, the price is fixed. No renegotiation on the day of pickup and no fee waiting at delivery.
Deposit explained up front
We collect a deposit when you book and we tell you exactly what it covers: our brokerage fee for sourcing, vetting and dispatching a licensed carrier. The balance is paid to the driver at delivery.
All-in, not a base rate
Door-to-door service, cargo insurance, fuel and taxes are in the quote. Nothing is unbundled and re-added later.
The exception
The only time a price changes
Transparency cuts both ways. A locked rate assumes the vehicle and the route we were told about. If any of the following change, we re-quote before doing anything — never after.
- The vehicle is a different make, model or body style than quoted
- It is inoperable and was quoted as running
- It has been lifted, modified or loaded with cargo above the stated weight
- The pickup or delivery address moves to a different area
- You switch between open and enclosed equipment
- You add a guaranteed pickup date after booking
FAQ
Pricing promise questions
Is my quote the final price?
Why do other brokers raise the price later?
When is the deposit charged?
What if I need to cancel?
Does the price include everything?
Ready to Ship your car?
Open and enclosed semi-truck carriers, door-to-door delivery and a coordinator who answers the phone.