Available for an additional cost
White Glove Auto Transport
A dedicated enclosed trailer, level liftgate loading, soft ties over the tires, one driver from your door to theirs, and a photographed condition record at both ends.
The standard
What white glove actually includes
The phrase gets used loosely across this industry. Here is the concrete checklist you can hold any company to — including us.
Single-car or low-count enclosed trailer
Your vehicle rides alone or with very few others instead of being consolidated onto a packed deck. Fewer cars means fewer load and unload cycles and fewer chances for a door ding.
Liftgate loading, not a steep ramp
Hydraulic liftgate equipment loads a car level. That is what protects splitters, air dams, side skirts and anything sitting under four inches of clearance.
Soft-tie securement over the tires
Wheel nets and soft straps hold the tires to the deck. Nothing hooks a control arm, a subframe or a body panel, and the suspension is never compressed for days.
One dedicated driver end to end
The same operator who loads your car unloads it. No terminal transfers, no handoffs, one accountable chain of custody and one phone number.
Climate-aware, fully covered enclosure
Sealed from road spray, salt, UV, gravel and prying eyes. Climate-controlled equipment is available where a finish, an interior or a battery pack warrants it.
Photo-documented condition report
Timestamped photos and video at pickup and again at delivery, signed on the Bill of Lading, so the condition record is closed at both ends of the trip.
Scheduled, coordinated delivery
Arrival is planned around your date — a show field, a closing, an auction consignment deadline — instead of a broad multi-day guess.
Concierge coordination
One coordinator owns the file from booking through delivery, calls you with the negotiated carrier rate before dispatch, and stays reachable during business hours.
Fit
When it is worth the premium
- Exotics and supercars with low clearance or ceramic-coated paint
- Concours, restored and museum-grade classics headed to a show field
- Six-figure collector sales, auction wins and consignment deliveries
- Brand-new or one-of-one builds leaving a shop or dealership
- Low-mileage garage cars where the odometer matters more than the schedule
- Any move where you want photo evidence, a named driver and a firm date
If you are moving a daily driver on a flexible date, standard open or enclosed transport is the honest recommendation and we will tell you so. White glove exists for the cars where a scuffed splitter or a missed show date costs more than the freight.
Process
How a white glove move runs
1. Vehicle profile
Year, make, model, clearance, modifications, running condition, and any handling notes such as a battery tender, kill switch or hidden latch.
2. Equipment match
We source only carriers running enclosed, liftgate-capable equipment with verified authority and current cargo coverage — no exceptions on a white glove file.
3. Rate approval
We call you with the rate we negotiated with that carrier before anything is dispatched. You approve it. You are always in charge of the price.
4. Documented pickup
Photos of the truck, the plate, the driver's CDL and every panel of your car, plus a walk-around video, before it goes up the liftgate.
5. Direct contact in transit
You get the driver's number. Text is best — they are often driving. We stay on the file for contract matters.
6. Delivery inspection
Repeat the photo set at unload, compare against pickup, and sign the Bill of Lading only once you agree the record is accurate.
Coverage & responsibility
Insurance, claims and who does what
We are a licensed broker. We negotiate the rate, make the reservation and set up the contract. The carrier physically hauls the car and holds the cargo insurance.
- $1,000,000 cargo coverage on enclosed carriers cargo coverage on enclosed white glove equipment
- $250,000 cargo coverage on open carriers cargo coverage on open equipment
- Carrier authority, MC number and certificate of insurance verified before dispatch
- Certificate of insurance sent to you on request
- Photos and video at pickup and delivery — photos taken beforehand are not accepted by insurers
- All damage claims are filed with the carrier, not with Enterprise, because the carrier holds the cargo policy
- Deposit is charged at the time of booking; the balance is paid to the driver at delivery
FAQ
White glove transport questions
What is white glove auto transport?
It is the top tier of enclosed shipping: a dedicated or very low-count enclosed trailer, liftgate loading, soft-tie securement, one driver from origin to destination, photo-documented condition reports, and a delivery window built around your date rather than a broad spread.
How is it different from regular enclosed transport?
Standard enclosed protects the car from weather and debris. White glove adds the operational side — liftgate loading for low clearance, no consolidation, driver continuity, documented inspections and coordinated timing. If a company sells white glove without those, it is standard enclosed with a premium label.
How much does white glove service cost?
It is a premium over enclosed, and enclosed is already roughly 40 to 60 percent above open. Expect a meaningful add depending on lane, season, vehicle size, clearance and how tight the delivery date is. White glove service is available for an additional cost and we quote it as a real number, never a teaser.
How much insurance is on the vehicle?
Enclosed white glove moves carry $1,000,000 cargo coverage on enclosed carriers in carrier cargo coverage; open equipment carries $250,000 cargo coverage on open carriers. We verify the certificate is active before dispatch and will send it to you on request. The carrier holds the cargo policy, so claims are filed with the carrier, not with Enterprise.
Can you handle a car that does not run?
Yes. Tell us at booking so we assign a liftgate truck with a winch. Non-running, no-brakes and no-steering vehicles all move — they just need the right equipment, and hiding it is what causes a driver to refuse the load at the curb.
Will the truck come to my driveway?
As close as it can legally and safely get. A 75-foot enclosed rig cannot enter most gated communities or narrow streets, so the driver may ask to meet at a nearby lot or main road. We flag that before pickup so there are no surprises.
Can you deliver on a specific day for a show or an auction?
That is exactly what the service is for. Give us the event date and the earliest acceptable arrival, and we schedule pickup backwards from it with buffer. Rush pickup within 48 hours of booking is available where equipment exists for a $500 fee.
Do I need to prepare the car differently?
Same rules, tighter execution: wash it so existing chips photograph clearly, leave a quarter tank, remove toll transponders and parking passes (we are not responsible for tolls incurred in transit), remove all personal items, disable the alarm, and note ride height, kill switches or a battery tender in writing.
Start now
Quote your white glove move
Tell us the vehicle, the two doors and the date. A licensed coordinator prices the lane and calls you with a real number.
Ready to Ship your car?
Open and enclosed semi-truck carriers, door-to-door delivery and a coordinator who answers the phone.