Preparation
The Bill of Lading Is the Only Document That Matters
It is the inspection record, the receipt and the contract in one page. How to read it at pickup, what to write at delivery, and the one line that ends a claim before it starts.
ReadNaples, Florida
Licensed & bonded nationwide auto transport · USDOT #2273104 · MC #774106
Naples, FloridaMon–Thu 9:30am – 5:00pm ET, Fri 9:00am – 3:00pm ET, Sat–Sun closed(239) 273-4649
Preparation
There is no industry standard for tipping car haulers. If you choose to tip, here is a simple guide based on your carrier fee — and when a tip is genuinely appreciated.
Get a no-obligation quote from Enterprise Auto Transport. Owner-operated, U.S.-based, and licensed with the FMCSA.
Enter the carrier fee — the balance paid to the driver at delivery — and see the suggested tip based on our guide.
Tipping is optional. Cash or Zelle is preferred. Apps like Venmo and Cash App may charge the driver a fee, so consider adding a little extra if you pay through an app.
There is no industry standard for tipping a car hauler. Most drivers do not expect a tip, and many customers never offer one. The carrier fee you pay already covers the transportation service. That said, we get asked this question often enough that it deserves a straight answer.
Tipping is completely optional. If a driver goes above and beyond — tight scheduling, careful handling of a low-clearance vehicle, extra help at a difficult pickup, or simply outstanding communication — a tip is a nice way to say thank you.
If you decide to tip, use the carrier fee — the balance paid to the driver at delivery — as your guide. This is the portion that goes directly to the truck, not the broker deposit.
Owner-operators own or lease their trucks and are paid by the load. They already build their revenue into the carrier fee, so a tip is a bonus, not a necessity.
Company drivers, on the other hand, are often paid an hourly wage or a fixed salary to operate someone else's truck. For those specific drivers, a cash tip at delivery is usually more meaningful because they do not personally keep the full carrier fee.
Either way, the best drivers will treat your vehicle with care whether you tip or not. Professionalism is not conditional on extra cash.
The easiest method is cash at delivery. Most carriers accept cash. Many also accept Zelle. Some will take Venmo or Cash App, though those apps charge the driver a processing fee, so consider adding a little extra if you pay through an app.
Most carriers do not accept credit cards for the balance or a tip. If you want to tip and only have a card, ask the driver what works best for them before the truck leaves.
Drivers remember customers who make their job easier. Be on time for pickup and delivery, have the vehicle ready, remove personal items, leave a quarter tank of fuel or less, and turn off toll transponders. A clear driveway and a quick signature mean more than a twenty-dollar bill.
If you want to support a great driver after the fact, a genuine online review or a referral to a friend helps their business long after the tip is spent.
Key takeaways
Keep reading
Preparation
It is the inspection record, the receipt and the contract in one page. How to read it at pickup, what to write at delivery, and the one line that ends a claim before it starts.
ReadPreparation
Most transport disputes are avoidable and start days before the truck arrives. This is the routine we walk every customer through — including the toll transponder step almost everyone forgets.
ReadInsurance & Claims
Cargo insurance and the bill of lading belong to the carrier, not the broker. Here is how deductibles decide who pays, why Enterprise is not responsible for damage, and what you should keep in your own insurance policy.
ReadOpen and enclosed semi-truck carriers, door-to-door delivery and a coordinator who answers the phone.