Preparation
Vehicle Requirements Before Shipping
We do not ship inoperable cars. Confirm your vehicle runs, drives, steers and brakes before arranging transport.
ReadEnterprise Auto Transport LLC is an owner-operated, federally licensed & bonded nationwide auto transport brokerage (USDOT #2273104 / MC #774106). All logistics are managed via our central dispatch at (239) 273-4649 - this is our only phone number.
Preparation
It is the inspection record, the receipt and the contract in one page. How to read it at pickup, what to write at delivery, and the one line that ends a claim before it starts.
Get a no-obligation quote from Enterprise Auto Transport LLC. Owner-operated, U.S.-based, and licensed with the FMCSA.
Verify before you book
You do not have to take any company's word for it. The Federal Motor Carrier Safety Administration keeps free public records on every licensed brokerage and carrier in the country. Here is exactly what to ask for and where to verify it:
Every legitimate brokerage and carrier must provide both on request. Our numbers: USDOT #2273104 and MC #774106. If a company hesitates or deflects, stop.
Go to safer.fmcsa.dot.gov and use the Company Snapshot search. Enter the MC or USDOT number and confirm the legal name, operating status and “Authorized” brokerage or carrier authority match what you were told.
In the FMCSA Licensing & Insurance portal (li-public.fmcsa.dot.gov), verify the brokerage's BMC-84 bond or BMC-85 trust fund is active. No active bond means no legal authority to brokerage your shipment.
If a company says they have a carrier for you but never sends you the carrier's name, DOT/MC number, driver contact and truck details, or you never get to see how much of your payment is going to the carrier, that is a red flag. A legitimate brokerage discloses the assigned carrier and explains the brokerage fee before you book.
When you check our records you'll find Enterprise Auto Transport LLC, USDOT #2273104, MC #774106; an owner-operated, federally licensed and bonded brokerage based in Naples, Florida, working by phone and email with no walk-in office. You can also read our full carrier vetting process.
The Bill of Lading, usually shortened to BOL, is the condition report the driver completes with you at pickup and again at delivery. It records existing damage, mileage, the vehicles's condition and the fact that custody changed hands. Insurance adjusters treat it as the authoritative record of what the car looked like when it went on the truck.
Walk the vehicle with the driver rather than beside the paperwork. Point out every mark you already photographed and confirm it appears on the diagram. If a scratch you can see is not on the sheet, ask for it to be added before you sign.
Take a photo of the completed form with your phone and keep the copy the driver hands you. If you will not be present at pickup, name someone who will be and give them the same instructions.
Inspect before you sign. If delivery lands after sunset, use a flashlight and walk every panel, or ask to move to a lit area. Compare against your pickup photos rather than your memory.
If you find new damage, write it on the BOL in specific language - panel, location, type of mark - before signing, and photograph both the damage and the annotated document. A signature on a clean delivery BOL is the strongest evidence a carrier has that the vehicle arrived undamaged, and it is very difficult to walk back later.
Notify us the same day. We coordinate the claim with the carrier and their insurer, provide the dispatch record, and stay on it until it resolves. Keep the annotated BOL, both photo sets and any repair estimates together in one place.
Key takeaways
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