Owner Operated·15+ years shipping vehicles nationwide

Naples, Florida

(239) 273-4649

Legal

Boat, RV, Trailer & Powersports Transport Terms

Terms and conditions specific to recreational and towable equipment — measurements, roadworthy condition, repair responsibility, insurance and claims.

These terms supplement our general Terms of Service and apply to every move booked through our recreational & toy transport program.

1. Scope of these terms

These terms apply to any move of recreational or towable equipment arranged by Enterprise Auto Transport — boats on trailers, boats requiring a hydraulic or lowboy trailer, travel trailers, fifth wheels, motorhomes, campers, utility and enclosed cargo trailers, golf carts, ATVs, UTVs, side-by-sides, jet skis, snowmobiles, tractors and other small equipment. Where these terms differ from our general Terms of Service, these terms control for recreational equipment.

2. Our role as a broker

Enterprise Auto Transport is a licensed, bonded property broker (MC #774106, USDOT #2273104). We do not own the trucks and we do not physically handle your equipment. We locate, vet and dispatch an authorized motor carrier whose operating authority and cargo insurance are verified before dispatch. The contract of carriage is between you and the assigned carrier, and the carrier's bill of lading governs the physical movement.

3. Accurate measurements and description

Your quote is built from the length, width, height, weight, hitch type and running condition you provide. Overall length includes the tongue, swim platform, outboard motor, bow pulpit, ladders, racks, spare tire carriers and anything else that extends past the hull or body. Height is measured from the ground with the unit sitting on its trailer, including radar arches, A/C units, antennas and towers.

  • If the actual dimensions or weight exceed what was quoted, the price may increase or the move may require different equipment, permits or escorts.
  • Anything over 8'6" wide, 13'6" tall or 40' long typically requires permits, and some routes require pilot/escort vehicles. Those costs are quoted separately and are the customer's responsibility.
  • Removable items (towers, arches, antennas, canvas, outboards where applicable) must be lowered or removed by the owner before pickup unless we agreed otherwise in writing.

4. Roadworthy condition — customer responsibility

If your equipment rolls on its own trailer or its own axles, it is towed down a highway at highway speed. You are responsible for making sure it can survive that trip.

  • Tires must hold air, be properly inflated and free of dry rot, cracking, cupping or exposed cord. Tires older than roughly six years are a common failure point on equipment that has been sitting.
  • Wheel bearings must be packed and in serviceable condition; hubs, brakes, springs, shackles and axles must be sound.
  • Lights, wiring, safety chains, coupler, jack, hitch and breakaway system must be functional and legal.
  • A properly inflated, mounted spare tire that matches the trailer should be supplied with the unit.
  • If a tire blows, a bearing fails, an axle or brake fails, or the unit otherwise becomes disabled in transit, the customer is responsible for the cost of roadside service, towing to the nearest facility, parts and labor, and for any delay this causes. The carrier or Enterprise may authorize the repair to keep the load moving and bill it back to the customer.
  • If the driver arrives and determines the unit is not safe or legal to tow and it cannot be corrected quickly at the owner's expense, the move may be refused and a dry-run fee may apply.

5. Preparing the unit for transport

  • Secure or remove all loose gear, electronics, canvas, covers, cushions, batteries where practical, and anything that can move, tear or fly off. Damage caused by covers or unsecured items is not covered.
  • Fuel tanks should be at or below one quarter for motorhomes and campers; boat fuel tanks no more than half full. Fresh, gray and black water tanks must be drained. Propane must be shut off and, where required, disconnected.
  • Boats must be drained; drain plugs removed, bilges dry, and engines winterized when moving through freezing weather. Freeze damage is not the carrier's responsibility.
  • Slides and awnings retracted and locked; steps, jacks and stabilizers fully raised; doors, hatches, windows and compartments latched.
  • Batteries disconnected on golf carts, ATVs, UTVs and powersports unless we instruct otherwise, and keys made available for loading.
  • Personal items left inside are carried at your own risk and are not covered by cargo insurance.

6. Access, pickup and delivery

Drivers operate combinations that are frequently 65–80 feet long and cannot enter narrow marinas, tight campgrounds, low-clearance gates, unpaved yards, cul-de-sacs or HOA streets with parking on both sides. The driver gets as close as is legal and safe in their judgment, and you agree to meet at a nearby accessible location such as a large lot, marina staging area or highway-adjacent property when necessary.

  • The customer or an authorized adult representative must be present at both pickup and delivery to inspect, sign the bill of lading and hand over or receive keys.
  • Lifting, launching, hauling out, blocking, cradling, yard fees, marina fees, crane or travel-lift charges and storage are not included unless stated in writing on the quote.
  • Waiting time beyond one hour at either end, caused by the customer or the facility, may be billed by the carrier.

7. Dates, windows and delays

All pickup and delivery dates are estimates, not guarantees. Weather, road conditions, permit office hours, escort availability, breakdowns, seasonal congestion and federal hours-of-service rules affect schedules and are outside our control. No refund, lodging, rental or per-day compensation is owed for a delay, and we are not liable for indirect, incidental or consequential losses such as missed launch dates, marina reservations, campsite fees, lost wages or missed events.

8. Quotes, price changes and payment

  • The quoted rate is valid for the equipment and details provided. Incorrect dimensions, weight, running condition, hitch type, access or added permits/escorts can change the price before dispatch.
  • A deposit is charged at the time of booking. It covers our brokerage work — sourcing, vetting, dispatching and coordinating your carrier — and is disclosed to you in writing before you pay.
  • The balance is paid to the carrier at delivery by the method stated on the order, unless prepaid in writing.
  • Repairs or roadside service performed on your equipment during transit are billed back to you at cost.

9. Cancellation and dry-run fees

  • Cancel at no charge any time before a carrier is dispatched.
  • After dispatch, the deposit is non-refundable because a carrier has committed a truck and reserved space for your unit.
  • If a truck arrives as scheduled and cannot load — nobody present, unit not ready, unit not roadworthy, dimensions understated, access impossible, keys unavailable — a dry-run fee charged by the carrier applies and is the customer's responsibility.

10. Insurance and what is not covered

Every carrier we dispatch carries active cargo insurance, verified before pickup ($250,000 cargo coverage on open carriers and $1,000,000 cargo coverage on enclosed carriers on our standard vehicle programs; recreational cargo limits vary by carrier and unit value and are confirmed for your specific move). Coverage applies to damage caused by carrier negligence during loading, transit and unloading.

  • Not covered: pre-existing damage, mechanical or electrical failure, tire and bearing failure, freeze damage, water intrusion through worn seals or cracked windows, damage from customer-installed covers or canvas, personal items, and acts of God including hail, wind, flying road debris and storm damage on open transport.
  • Not covered: damage resulting from the owner's misdescription of the unit, from an unroadworthy trailer, or from customer-supplied blocking, cradles or straps.
  • You are encouraged to keep your own marine, RV or equipment policy in force through delivery. Many owner policies cover transit gaps that cargo insurance does not.

11. Inspection and claims

Damage claims are filed against the assigned carrier's insurance, not against Enterprise Auto Transport. We will help you assemble and push the claim, but we are not the insurer and not the carrier.

  • Photograph the unit thoroughly from all sides, plus the interior, hull bottom, trailer and tires, before loading.
  • Walk the unit with the driver at pickup and again at delivery. All exceptions must be written on the bill of lading before you sign.
  • Signing a clean bill of lading at delivery is an acknowledgment that the unit arrived as it left. It makes a later claim extremely difficult.
  • Notify us within 24 hours of delivery and file with the carrier's insurer promptly; most carriers require written notice within days, not weeks.

12. Equipment selection

You are not required to know which trailer or truck your unit needs. We determine the appropriate equipment after reviewing dimensions, weight and photos. Equipment descriptions on this site are educational; the final equipment assignment is confirmed at dispatch.

13. Governing law

These terms are governed by the laws of the State of Florida. Interstate transportation is additionally governed by applicable federal regulation, including 49 U.S.C. and 49 C.F.R. as they apply to brokers and motor carriers.

Questions about any term above? Contact support@enterpriseautotransport.com or (239) 273-4649. Nothing on this page is legal advice; it describes how we operate and what we ask of customers.