FAQ

This is the date your vehicle is ready to be picked up. However, this is not necessarily the exact pick up date. Depending on truck availability at that particular time, we may be able to assign a truck to load your vehicle on your First Available Shipping Date but it may also be a few days after. If we cannot pick it up that day, it should be within our usual pick up window of 1 to 5 business days starting from that date. For more details see pick up date and time.

Yes, we can. However, you have to decide whether you need the car picked up by a specific date or on specific date, which will determine the extra cost involved to guarantee your time frame. Please call for a customized quote if you need guaranteed pick up/delivery date(s).

Distance / Miles Calendar Days 0 – 200 1 to 2 200 – 600 2 to 4 600 – 1000 3 to 5 1000 – 1500 4 to 6 1500 – 2000 6 to 8 2000 – 2400 7 to 9 2400 and up 8 to 11

You can choose to pay in full online as we accept all major credit cards and PayPal. You can also pay in cash at the time of delivery. If you choose to pay in cash, there is a small partial payment of $200 or less (depending on the distance of your shipment) when you place your order to secure your car’s spot on a truck.

Yes, you can. If you want to pay in full online you can do so at booking by choosing the ‘Regular Price.’ With this option, you can make a convenient, one-time payment with a credit or debit card.

Enterprise Auto Transport license information is available through the US Department of Transportation Federal Motor Carriers Safety Administration at www.safersys.org.

We strongly recommend that you be there to accept your vehicle. If that is not possible you may have a trusted representative accept delivery. Please be aware that an inspection is performed and a contract bill of landing must be signed. Even though we don’t anticipate any damages to your vehicle, it is important for you to thoroughly inspect it and the bill of lading at both pickup and delivery.

Personal items are not allowed inside the vehicle during transport. Personal items are not inventoried and are not the responsibility of the carrier.  Your Enterprise Auto Transport carrier is obligated to inspect the inside of your vehicle at the point of origin and is authorized to remove any belongings. When personal belongings are left inside a vehicle, the risk or damage, theft, loss or removal by roadside authorities increases.

Open-sided auto transport is the preferred mode of transport for many car shippers. These carriers provide a significant cost savings to both the carrier and customer.

Enclosed transport is assigned for high-value shipments to protect the vehicle from dust, debris and weather. Enclosed transport is a good choice if you desire additional protection for a luxury or antique car.

Special equipment is required for automobiles that do not run. To ensure your transporter is prepared with the right car carrier and winches, let your shipping coordinator know the running condition of your car before booking auto transport.

Inoperable vehicles without an engine, brakes, wheels or steering are not eligible for standard car carrier service, but can be shipped via flatbed through Enterprise Auto Transport logistics division.

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